{"id":3552,"date":"2025-04-20T14:20:22","date_gmt":"2025-04-20T19:20:22","guid":{"rendered":"https:\/\/dutchcanna.co\/?page_id=3552"},"modified":"2025-04-21T11:32:48","modified_gmt":"2025-04-21T16:32:48","slug":"pqrs","status":"publish","type":"page","link":"https:\/\/dutchcanna.co\/en\/pqrs\/","title":{"rendered":"PQRS"},"content":{"rendered":"<section data-bb-version=\"5.2.8\" id=\"bt_bb_section69eb90956eee9\" class=\"bt_bb_section bt_bb_layout_boxed_1200\"  data-bt-override-class=\"null\"><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div class=\"bt_bb_row\"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div data-bb-version=\"5.2.8\"  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"5.2.8\"  class=\"bt_bb_text\" ><\/p>\n<p style=\"text-align: right;\"><a href=\"https:\/\/dutchcanna.co\/en\/\">Ir al inicio<\/a><\/p>\n<p>\n<\/div><div class=\"bt_bb_shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f3551-o1\" lang=\"es-CO\" dir=\"ltr\" data-wpcf7-id=\"3551\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/3552#wpcf7-f3551-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/3552#wpcf7-f3551-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"3551\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.2\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_CO\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f3551-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p>Estimado paciente, Queremos conocer su experiencia con la entrega y uso de su medicamento de cannabis medicinal para seguir mejorando nuestro servicio. Por favor, responda cada pregunta teniendo en cuenta la siguiente escala de satisfacci\u00f3n:\n<\/p>\n<p>1\ufe0f\u20e3 Muy insatisfecho \u2013 No cumpli\u00f3 sus expectativas o tuvo una experiencia negativa. 2\ufe0f\u20e3 Insatisfecho \u2013 Hubo inconvenientes que afectaron su satisfacci\u00f3n. 3\ufe0f\u20e3 Neutral \u2013 Su experiencia fue aceptable, pero podr\u00eda mejorarse. 4\ufe0f\u20e3 Satisfecho \u2013 El servicio y el producto cumplieron con sus expectativas. 5\ufe0f\u20e3 Muy satisfecho \u2013 Su experiencia fue excelente y no requiere mejoras.\n<\/p>\n<p>1.\u2060 \u2060DEL 1 AL 5 \u00bfLA ENTREGA DEL PRODUCTO O SERVICIO SE REALIZ\u00d3 DENTRO DEL TIEMPO PROMETIDO?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-120\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"checkbox-120[]\" value=\"1\" \/><span class=\"wpcf7-list-item-label\">1<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"checkbox-120[]\" value=\"2\" \/><span class=\"wpcf7-list-item-label\">2<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"checkbox-120[]\" value=\"3\" \/><span class=\"wpcf7-list-item-label\">3<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"checkbox-120[]\" value=\"4\" \/><span class=\"wpcf7-list-item-label\">4<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"checkbox-120[]\" value=\"5\" \/><span class=\"wpcf7-list-item-label\">5<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p>2.\u2060 \u2060DEL 1 AL 5 \u00bfEL PRODUCTO FUE ENTREGADO EN CONDICIONES ADECUADAS DE ALMACENAMIENTO Y EMPAQUE?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-121\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"checkbox-121[]\" value=\"1\" \/><span class=\"wpcf7-list-item-label\">1<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"checkbox-121[]\" value=\"2\" \/><span class=\"wpcf7-list-item-label\">2<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"checkbox-121[]\" value=\"3\" \/><span class=\"wpcf7-list-item-label\">3<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"checkbox-121[]\" value=\"4\" \/><span class=\"wpcf7-list-item-label\">4<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"checkbox-121[]\" value=\"5\" \/><span class=\"wpcf7-list-item-label\">5<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p>3.\u2060 \u2060\u00bfC\u00d3MO CALIFICAR\u00cdA SU NIVEL DE SATISFACCI\u00d3N CON LA F\u00d3RMULA MAGISTRAL ENTREGADA?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-122\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"checkbox-122[]\" value=\"1\" \/><span class=\"wpcf7-list-item-label\">1<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"checkbox-122[]\" value=\"2\" \/><span class=\"wpcf7-list-item-label\">2<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"checkbox-122[]\" value=\"3\" \/><span class=\"wpcf7-list-item-label\">3<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"checkbox-122[]\" value=\"4\" \/><span class=\"wpcf7-list-item-label\">4<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"checkbox-122[]\" value=\"5\" \/><span class=\"wpcf7-list-item-label\">5<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p>ESCALA\n<\/p>\n<p>4.\u2060 \u2060\u00bfNOT\u00d3 ALG\u00daNA INCONSISTENCIA EN LA F\u00d3RMULA ENTREGADA?<br \/>\n(EN CASO AFIRMATIVO, \u00bfCU\u00c1L?) (opci\u00f3n si, no y cuadro de texto abierto).<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-123\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"checkbox-123[]\" value=\"NO\" \/><span class=\"wpcf7-list-item-label\">NO<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"checkbox-123[]\" value=\"SI\" \/><span class=\"wpcf7-list-item-label\">SI<\/span><\/label><\/span><\/span><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-273\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"text-273\" \/><\/span>\n<\/p>\n<p>5.\u2060 \u2060\u00bfTIENE SUGERENCIAS PARA MEJORAR EL SERVICIO DE ENTREGA DE F\u00d3RMULAS MAGISTRALES? (cuadro de texto abierto).<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-274\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"text-274\" \/><\/span>\n<\/p>\n<p>DATOS DE INFORMACI\u00d3N\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"nombre\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nombre Completo\" value=\"\" type=\"text\" name=\"nombre\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"cedula\"><input class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-required wpcf7-validates-as-number\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"C\u00e9dula\" value=\"\" type=\"number\" name=\"cedula\" \/><\/span><br \/>\nPaciente o parentesco?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"menu-718\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"menu-718\"><option value=\"Paciente directo\">Paciente directo<\/option><option value=\"Paciente familiar\">Paciente familiar<\/option><\/select><\/span><br \/>\nTipo de solicitud?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tipo\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"tipo\"><option value=\"Petici\u00f3n\">Petici\u00f3n<\/option><option value=\"Queja \/ Reclamo\">Queja \/ Reclamo<\/option><option value=\"Felicitaci\u00f3n\">Felicitaci\u00f3n<\/option><option value=\"Demanda\">Demanda<\/option><\/select><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tel-34\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"N\u00famero de contacto\" value=\"\" type=\"tel\" name=\"tel-34\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"email-479\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Correo Electr\u00f3nico\" value=\"\" type=\"email\" name=\"email-479\" \/><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"ENVIAR\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><!-- cell_inner --><\/div><!-- cell --><\/div><!-- port --><\/section>","protected":false},"excerpt":{"rendered":"<p>No Content<\/p>","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3552","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/dutchcanna.co\/en\/wp-json\/wp\/v2\/pages\/3552","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dutchcanna.co\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dutchcanna.co\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dutchcanna.co\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/dutchcanna.co\/en\/wp-json\/wp\/v2\/comments?post=3552"}],"version-history":[{"count":3,"href":"https:\/\/dutchcanna.co\/en\/wp-json\/wp\/v2\/pages\/3552\/revisions"}],"predecessor-version":[{"id":3558,"href":"https:\/\/dutchcanna.co\/en\/wp-json\/wp\/v2\/pages\/3552\/revisions\/3558"}],"wp:attachment":[{"href":"https:\/\/dutchcanna.co\/en\/wp-json\/wp\/v2\/media?parent=3552"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}